Dolphin X5 by maytronics

by Derrick Davies
(Oroville WA)

The company I purchased it from, Back Yard Supplies in Idaho, is useless.They will sell it to you,take your money and then you are on your own. Do not buy anything from this company.

Maytronics treats their customers as an annoyance and not essential for their business.

The x5 I purchased worked OK but the more I used it the more I thought of it.Mine broke down after some 8 weeks work and that's when my trouble began.I will not get into the details but my comments regarding the above companies say it all.I am still waiting for my X5 to be repaired.In my view after just 8 weeks use I should have a new one.I even had to pay $85.00 to ship it back to Maytronics in GA as the voucher they supplied was not accepted at the shippers I use.

I know now that I will not get my cleaner back to use again in the 2013 summer season.Customer service is a thing of the past with Maytronics.

I will wait and see what happens but I can assure you I will be posting again if I am not satisfied with Maytronics repair of my machine.

As for Back Yard Supplies I will NEVER,NEVER buy from them again,and would advise you all to avoid them.